Important: To process transactions, your account must be verified by uploading an ID and document with your address. If you don't have a digital image take a photo now with your camera that you can use to complete this step.
Enter your Username and Password then select 'Log In'.
NOTE : If you created an account before 01 Nov 2019, your email address is your Username.
From the menu, go to 'Withdrawal'.
Review the withdrawal options available and select what is best suited for your transaction. Currently you can process withdrawals through bank transfer, debit card (assuming you have previously ordered), or remittance if in the Philippines and withdrawing in PHP currency.
Enter the required information in the fields based on the option selected. When all information is complete select the 'Submit' button.
Review the transaction details to ensure all information is correct and enter your secondary password. Select the 'Confirm' button to complete your transaction.
Review the transaction information and wait for confirmation of the withdrawal based on the option selected.